About Dust Queen: Transforming cleaning since 1989
Our Journey: From Humble Beginnings to Premier Cleaning Services
Dust Queen’s story is one of resilience, growth, and dedication to delivering exceptional customer service and making a difference in people’s lives. It all began with Shelly Barless in 1989, who, like many visionaries, started small. Her first office was nothing more than a spare bedroom in her mother’s townhouse. However, her passion and commitment to excellence propelled her forward.
Over the years, Dust Queen flourished. Shelly’s unwavering dedication led to leasing a 1200 square foot office space. Today, 35 years later, the Dust Queen Group stands as a respected establishment with three distinct divisions: Residential, Commercial, and Industrial Cleaning Services. We operate out of our own 5200 square foot facility, proudly built in 2009.
THE DUST QUEEN GROUP OF COMPANIES IS A LOCALLY OWNED BUSINESS, PROUDLY SERVING OUR CUSTOMERS SINCE 1989.
Our Vision: Setting the Standard in the Cleaning Industry
At Dust Queen, our vision is clear: we aim to lead the cleaning industry through outstanding customer service, comprehensive training, and meticulous quality control. We continuously strive to set the standard for excellence, ensuring that every client experiences the Dust Queen difference.
Our Mission: Making a Difference in Your Life - ONE CLEAN AT A TIME
Our mission is more than just cleaning; it’s about making a positive impact on people’s lives. We believe in providing peace of mind and freeing up your valuable time to enjoy the things that matter most. With every cleaning service, we help you live a more comfortable and fulfilling life.
Our Core Values: The Foundation of Our CLEAN Success
Respect
We treat co-workers and customers with appreciation, kindness and respect.
Accountability
Our teams take responsibility to complete their tasks in a safe and careful manner.
Professionalism
Our teams adhere to the company’s standards and expectations in regards to appearance, attitude, behavior and performance when dealing with co-workers and customers.
Pursue Growth and Learning
We are committed to improving ourselves personally and professionally which will lead to greater opportunities in the company and healthier relationships.
Service Excellence
Delivering what we promise and adding value beyond what is expected. Building customer loyalty not just satisfaction.
Team Work
Working cooperatively and efficiently together to achieve the goal of providing exceptional value to our customers.
Reliability
Our entire team is committed to consistently delivering exceptional service that you can rely on.
Integrity
Demonstrating honesty and truthfulness.
RECOGNIZED EXCELLENCE:
AWARD-WINNING SERVICE
Dust Queen and Knight Clean take pride in being the recipients of the Consumers Choice Award for Business Excellence, an impressive 17 consecutive years. This recognition underscores our commitment to delivering exceptional cleaning services, and we’re honored to be your trusted choice.
Choose Dust Queen for your cleaning needs, and experience the difference that decades of experience, unwavering values, and award-winning service can make. Join our growing family of satisfied customers and discover the Dust Queen advantage.
Contact us today to transform your space into a pristine oasis, where cleanliness meets excellence.
The Consumer’s Choice Award is considered the seal of excellence.
This award not only constitutes the crowning achievement of our efforts, but more importantly it also represents the most valuable reward of all, the knowledge that we have earned the trust and loyalty of our clients.
Dust Queen is also proud winners of the Top Choice Award for Best Customer Service 2008-2016. We’ve also received the HomeStars Best of Edmonton Award.
Three Best Rated® (CANADA) was created in 2014 with a simple goal to find the top 3 local businesses, professionals, restaurants, health care providers, etc., in key cities. Employees handpick the top 3 local businesses. They check business’s reviews, history, complaints, ratings, nearness, satisfaction, trust, cost, general excellence, and reputation.
Dust Queen is a proud recipient of the award for 2022. We take tremendous pride in serving our community, and are honoured to receive the Three Best Rated certificate.
STATE OF THE ART EQUIPMENT
STATE OF THE ART EQUIPMENT
The PAX-100 is our new electrostatic sprayer. It’s specifically used for homes and small spaces.
✔ It kills 99.99% of viruses
✔ Provides total disinfection and sanitization of area applied after a deep clean
✔ Leaves zero residue
GIVING BACK
Dust Queen continues its support of all-important community associations and charities. Here are just some of the organizations and charities we support:
- SPCA / Animal Shelters
- Hope Mission
- Summerside Resident’s Association
- Ducks Unlimited
LET US SHOW YOU HOW WE SHINE!
Book now and see the results for yourself!