About US
how it all started
From humble beginnings to a well-respected establishment, like most great things, we started small. Shelly Barless started Dust Queen in 1989. Her first office was a spare bedroom in her mother’s townhouse. Years later she progressed to leasing a 1200 square foot office space.
Today, 32 years later, the Dust Queen Group consists of three divisions, Residential, Commercial, and Industrial Cleaning Services operating out of our own 5200 square foot facility that we built in 2009. Our dedicated and professional Cleaning Technicians have completed over 250,000 cleaning service jobs to both Residential and Commercial Clients in Greater Edmonton.
The Dust Queen Group of Companies is a locally owned business,
proudly serving our customers since 1989.
Vision
To lead the cleaning industry through outstanding customer service, training and meticulous quality control.
Mission
To help people every day with their cleaning needs and make a difference in their lives by providing peace of mind and more free time to enjoy the things that matter most.
our core values
Respect
We treat co-workers and customers with appreciation, kindness and respect.
Accountability
Our teams take responsibility to complete their tasks in a safe and careful manner.
Professionalism
Our teams adhere to the company’s standards and expectations in regards to appearance, attitude, behavior and performance when dealing with co-workers and customers.
Pursue Growth and Learning
We are committed to improving ourselves personally and professionally which will lead to greater opportunities in the company and healthier relationships.
Service Excellence
Delivering what we promise and adding value beyond what is expected. Building customer loyalty not just satisfaction.
Team Work
Working cooperatively and efficiently together to achieve the goal of providing exceptional value to our customers.
Reliability
Our entire team is committed to consistently delivering exceptional service that you can rely on.
Integrity
Demonstrating honesty and truthfulness.
Award Winning Service
Dust Queen and Knight Clean are the proud recipients of the Consumers Choice Award for Business Excellence for 17 consecutive years.
The Consumer’s Choice Award is considered the seal of excellence. This award not only constitutes the crowning achievement of our efforts, but more importantly it also represents the most valuable reward of all, the knowledge that we have earned the trust and loyalty of our clients.
Dust Queen is also proud winners of the Top Choice Award for Best Customer Service 2008-2016. We’ve also received the HomeStars Best of Edmonton Award.
Three Best Rated® (CANADA) was created in 2014 with a simple goal to find the top 3 local businesses, professionals, restaurants, health care providers, etc., in key cities. Employees handpick the top 3 local businesses. They check business’s reviews, history, complaints, ratings, nearness, satisfaction, trust, cost, general excellence, and reputation.
Dust Queen is a proud recipient of the award for 2022. We take tremendous pride in serving our community, and are honoured to receive the Three Best Rated certificate.
STATE OF THE ART EQUIPMENT
The PAX-100 is our new electrostatic sprayer. It’s specifically used for homes and small spaces.
✔ It kills 99.99% of viruses
✔ Provides total disinfection and sanitization of area applied after a deep clean
✔ Leaves zero residue
Giving Back
Dust Queen continues its support of all-important community associations and charities. Here are just some of the organizations and charities we support:
- SPCA / Animal Shelters
- Hope Mission
- Summerside Resident’s Association
- Ducks Unlimited
LET US SHOW YOU HOW WE SHINE!
Book now and see the results for yourself!